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Secondhand Item Disclaimer
ANAS PALACE is a secondhand resale business, offering curated vintage, pre-loved, and gently used items. All items are sold as-is, and may show signs of previous wear. By purchasing from our store, you acknowledge that the items are secondhand and not brand new.
🚿 Cleanliness & Hygiene Policy
We inspect and quality-check every item prior to sale. However, due to the nature of pre-owned garments, we recommend customers wash or dry clean all items upon receipt for personal hygiene and peace of mind.
❗ We are not liable for any reactions, sensitivities, or issues related to the use or condition of secondhand clothing, fabric, or accessories.
Please read these Terms and Conditions (“Terms”) carefully before using our website or services. By accessing or using this website, you agree to be legally bound by these Terms.
1.
Stylist–Client Confidentiality
We maintain the confidentiality of all stylists–client communications, including consultations, wardrobe information, and personal style details. Your private style files, photos, and preferences will never be shared without written consent, unless required by law.
2.
Website Access and Downtime
We strive to ensure this website is available 24/7, but we do not guarantee uninterrupted access. The site may experience occasional downtime for maintenance, updates, or technical issues beyond our control. We are not liable for any inconvenience or loss caused by such downtime.
3.
Account Inactivity
To maintain a secure and efficient platform, we reserve the right to disable or delete any user account that remains inactive for 90 consecutive days. If your account is disabled, you may contact us to request reactivation.
4.
Right to Refuse Service
We reserve the right to deny service to any individual or entity at our sole discretion, without obligation to provide a reason. This includes, but is not limited to, behavior that is disrespectful, abusive, fraudulent, or in violation of these Terms.
5.
Prohibited Conduct
You agree not to use our website or services to:
Violation of these rules may result in suspension or termination of your access and may be reported to authorities where appropriate.
6.
User Content & Responsibility
If you submit any content to our site (e.g., photos, comments, feedback), you retain ownership of your content, but grant us a non-exclusive, royalty-free license to use it for promotional purposes related to our business.
You are solely responsible for any content you post, and you agree that it does not infringe on third-party rights or violate any laws.
7.
Intellectual Property
All content on this site — including images, text, logos, and designs — is the property of [Your Business Name] and protected under copyright law. You may not reuse, reproduce, or distribute our content without permission.
8.
Modifications to Terms
We reserve the right to update or modify these Terms at any time. Continued use of the website after changes have been posted constitutes your acceptance of the revised Terms.
9.
Governing Law
These Terms are governed by the laws of Washington State, United States, without regard to conflict of law principles.
Due to the unique and often one-of-a-kind nature of secondhand pieces, all sales are final. We do not accept returns or exchanges unless the item arrives:
If you believe you’ve received an item that qualifies for review, please contact us at [Your Email] within 48 hours of receiving your order.
💳 Refunds (If Applicable)
Refunds are only issued in the following cases:
Approved refunds will be issued to the original payment method within 5–10 business days.
❌ Non-Refundable Items
We do not offer refunds or returns on:
📦 Shipping Costs
Shipping costs are non-refundable. In the rare case a return is approved, the buyer is responsible for return shipping.
🧾 Order Cancellations
Because most items are one-of-a-kind, we cannot hold items or cancel confirmed orders after payment has been processed.
📌 Final Notes
By completing a purchase through our website or social media store, you agree to these terms and understand the conditions of purchasing secondhand, pre-owned merchandise.
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